Kellian Hockey
FAQ
Frequently Asked Questions:
General
Q: Who is Coach Ian Smith?
A: Coach Ian Smith is the founder of Kellian Hockey, specializing in skill development for players of all ages. He offers a range of programs including online courses, private lessons, and video analysis services.
Q: Where is Kellian Hockey based?
A: Kellian Hockey operates out of Vermont, providing both in-person and online training options to accommodate players locally and remotely.
Online Courses
Q: How do I access my purchased online course?
A: After purchasing, you'll receive an email confirmation. Log in to your account on our website to access your course materials immediately.
Q: What courses are currently available?
A: Our offerings include:
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Powerful Skating I, II, III
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Master the Slap Shot
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Master the Snap Shot
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Shooting Bundles
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The Perfect Release Training Aid
Q: Are there any prerequisites for these courses?
A: No prerequisites are required. Our courses are designed to cater to various skill levels, from beginners to advanced players.
Q: Can I access the courses on mobile devices?
A: Yes, our courses are accessible on desktops, tablets, and smartphones for your convenience.
Camps & Clinics
Q: What types of camps and clinics do you offer?
A: We offer:
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Youth Camps & Clinics
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Adult Clinics
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Private Lessons
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Defensemen Camps
Q: How can I register for a camp or clinic?
A: Visit our website's "Camps & Clinics" section to view upcoming programs and register online.
Q: What is your cancellation policy for camps?
A: Cancellations made prior to 45 days before the start date are eligible for a refund minus a $50 administration fee. Cancellations within 45 days are not refundable but may receive a credit towards future programs, less a $100 fee. For detailed information, please refer to our Cancellation Policy.
Video Analysis Services
Q: What video analysis services do you provide?
A: We offer:
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Player Game Analysis
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Team Video Analysis
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Skill Video Analysis
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Troubleshooting & Positional Reviews
Q: How do I submit my game for analysis?
A: You have two options:
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LiveBarn Access – Simply provide the date, time, and location of the game you want reviewed. We’ll access the footage directly through LiveBarn.
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Video Upload – If you have your own footage, you can upload it. We'll provide upload instructions after purchase.
Q: What if I don't have a LiveBarn subscription?
A: You don’t need one. As long as the rink is covered by LiveBarn, we can retrieve the footage on your behalf using the details you provide.
Q: What’s the turnaround time?
A: You’ll typically receive your analysis within 3–5 business days of submitting your game info or footage.
Q: What does the analysis include?
A: Each analysis includes detailed breakdowns with voiceover commentary, visual callouts, and targeted recommendations based on your role and development goals.
Merchandise
Q: What merchandise is available?
A: Our shop includes apparel, gear, and custom jerseys. Visit our Shop Apparel page for current offerings.
Q: How long does shipping take?
A: Orders are typically processed within 2–4 business days. Shipping times vary based on location and selected shipping method.
Q: What is your return policy for merchandise?
A: We accept returns or exchanges for unworn and unused items within 14 days of delivery. Return shipping is the customer's responsibility unless the item is defective or incorrect.
Contact & Support
Q: How can I contact Kellian Hockey for support?
A: You can reach us via email at ian@kellianhockey.com or through our website's contact form.
Q: Do you offer financial aid for your programs?
A: Yes, we offer financial aid options. Please visit our Financial Aid page for more information and application details.
If you have further questions or need assistance, feel free to contact us. We're here to help you elevate your game!